CloudPlus

General Billing Policies 4

• Net Terms, Pro-Rating, & Service Premiums
• Account Cancellation Requests
• Control Panel Administrative Password Reset Requests
• Nonprofit Licensing Information

Contact & Company Changes 4

• Billing Inquiries
• Assignment of Billing Contacts
• Change of Primary/Primary Billing Contact Requests
• Changes to Company Details

Invoicing/Payment Policies 7

• Invoicing
• Setting up AutoPay
• Updating your Payment Method
• Returned Payments
• Service License Fees

See all 7 articles

Suspension/Termination Policies 5

• Overdue Account
• Subscription Term Limitations
• Change of Net Terms
• Suspension & Termination Timelines
• Account Termination

Partner Technical Support Policies 2

• Partner Technical Support Policy
• SPAM Violation Policy

Partner Service Restoration Policy 1

• Service Restoration Policy For Partner Accounts

Backup and Restoration Policies 1

• Backup and Restoration Policies

Partner Migration Policies 1

• Partner Migration Policy

General 9

• How to create a User and Enable a Microsoft 365 License
• Office 365 DNS Records
• Microsoft 365 Plan Comparison
• Office 365 Admin Roles
• Deleting Office 365 Users and Licenses

See all 9 articles

Exchange 11

• Configuring Outlook 2016 for Office 365
• Configuring Outlook 2016 for Mac for Office 365
• Configuring iPhone and iPad devices for Office 365
• Configuring Android devices for Office 365
• Accessing the Office 365 Outlook Web App (OWA)

See all 11 articles

MileIQ 1

• How to active MileIQ Premium for Microsoft Office 365 Business and Business Premium users

Microsoft Teams 10

• Creating Audio-Conference Meetings
• Adding and Configuring a Calling Plan for a User
• Creating an Auto-Attendant
• Creating a Phone System Call Queue
• Using Desk Phones with the Skype for Business Phone System

See all 10 articles

Microsoft Visio 2

• Microsoft Visio Plan 1
• Microsoft Visio Plan 2

Microsoft Yammer Enterprise 1

• Microsoft Yammer Enterprise

Microsoft Exchange Online Protection 1

• Microsoft Exchange Online Protection

Microsoft Azure Active Directory 5

• Azure Active Directory Basic
• Azure Active Directory Premium P1
• Azure Active Directory Premium P2
• Azure Information Protection Plan 1
• AD Sync - Sync User Location to Office 365

Microsoft Project 4

• Project Online Premium
• Project Online Essentials
• Project Online Professional
• Project Online Premium for Faculty

Microsoft Flow 1

• Microsoft Flow

Windows 10 Enterprise 2

• Windows 10 Enterprise E3/E5
• Windows 10 Enterprise A3/A5

Azure Information Protection 1

• Azure Information Protection

Microsoft Dynamics 365 2

• Enabling Dynamics 365
• Dynamics 365 Plans and Applications

Office 365 Advanced Threat Protection 1

• Office 365 Advanced Threat Protection

Office 365 Security Solutions 2

• Enterprise Mobility + Security
• Microsoft Cloud App Security

Microsoft 365 6

• Microsoft & Office 365 A1
• Microsoft 365 & Office A3
• Microsoft 365 & Office A5
• Microsoft 365 Enterprise and Firstline Plans
• Office 365 US Government Plans

See all 6 articles

OneDrive 1

• OneDrive for Business

Microsoft Stream 1

• Stream Plan 2 for Office 365 Add-On

Power BI 1

• Power BI Pro

Office 365 Business Plans 4

• Microsoft Office 365 Business Plan Comparison
• Microsoft Office 365 Business
• Microsoft Office 365 Business Essentials
• Microsoft Office 365 Business Premium

General 3

• Creating a New Customer Account
• Setting up a Custom Secure Control Panel URL
• Adding a Domain Alias to an Existing Account

Office 365 4

• Enabling New Microsoft 365 Services
• Transitioning an Existing Office 365 Customer
• Microsoft 365 License Break Down
• Microsoft 365 Licensing - Managing Purchase Mode Licenses

WebTitan 11

• Getting Started with WebTitan
• Accessing the WebTitan Administrative Portal
• Setting Up a Static IP Location in WebTitan
• Setting Up a Dynamic IP Location in WebTitan
• Setting Up a Roaming Location in WebTitan

See all 11 articles

General 7

• Enabling the SDO Service
• Enabling Users and Enrolling the SDO Authenticator App
• Enabling SDO for Generic SAML Authentication
• Setting a Password for an SDO-Authenticated User Account
• Enrolling a FIDO Token for SDO Authentication

See all 7 articles

Amazon Web Services 1

• Setting up SDO for Amazon Web Services

Microsoft 365 2

• Setting up SDO for Microsoft 365
• Removing SDO Authentication from Microsoft 365

Zoom 1

• Setting up SDO for Zoom

Google Workspace 1

• Setting up SDO for Google Workspace

External AD 2

• Setting up Secure LDAP for External AD
• Setting up SDO Authentication for External Active Directory

Workstation Authentication 3

• Setting up SDO for Workstation Authentication
• Configuring and Installing SDO Workstation Authentication - Windows
• Configuring and Installing SDO Workstation Authentication - Mac

General 5

• How to Create a New Customer Account
• How to Create Users
• Overview of the Alert System and Audit Logs
• How to Create, Edit, and Assign Price Schedules
• How to Edit Company Information and Contacts

Microsoft 365 0

WebTitan 0