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Knowledge base
Administrative Policies - Billing
General Billing Policies
4
Net Terms, Pro-Rating, & Service Premiums
Account Cancellation Requests
Control Panel Administrative Password Reset Requests
Nonprofit Licensing Information
Contact & Company Changes
4
Billing Inquiries
Assignment of Billing Contacts
Change of Primary/Primary Billing Contact Requests
Changes to Company Details
Invoicing/Payment Policies
7
Invoicing
Setting up AutoPay
Updating your Payment Method
Returned Payments
Service License Fees
See all 7 articles
Suspension/Termination Policies
5
Overdue Account
Subscription Term Limitations
Change of Net Terms
Suspension & Termination Timelines
Account Termination
Administrative Policies - Technical
Partner Technical Support Policies
2
Partner Technical Support Policy
SPAM Violation Policy
Partner Service Restoration Policy
1
Service Restoration Policy For Partner Accounts
Backup and Restoration Policies
1
Backup and Restoration Policies
Partner Migration Policies
1
Partner Migration Policy
Microsoft 365
General
8
Office 365 DNS Records
Microsoft 365 Plan Comparison
Office 365 Admin Roles
Deleting Office 365 Users and Licenses
Downloading and Installing Office 365 Software
See all 8 articles
Exchange
11
Configuring Outlook 2016 for Office 365
Configuring Outlook 2016 for Mac for Office 365
Configuring iPhone and iPad devices for Office 365
Configuring Android devices for Office 365
Accessing the Office 365 Outlook Web App (OWA)
See all 11 articles
MileIQ
1
How to active MileIQ Premium for Microsoft Office 365 Business and Business Premium users
Microsoft Teams
10
Creating Audio-Conference Meetings
Adding and Configuring a Calling Plan for a User
Creating an Auto-Attendant
Creating a Phone System Call Queue
Using Desk Phones with the Skype for Business Phone System
See all 10 articles
Microsoft Visio
2
Microsoft Visio Plan 1
Microsoft Visio Plan 2
Microsoft Yammer Enterprise
1
Microsoft Yammer Enterprise
Microsoft Exchange Online Protection
1
Microsoft Exchange Online Protection
Microsoft Azure Active Directory
5
Azure Active Directory Basic
Azure Active Directory Premium P1
Azure Active Directory Premium P2
Azure Information Protection Plan 1
AD Sync - Sync User Location to Office 365
Microsoft Project
4
Project Online Premium
Project Online Essentials
Project Online Professional
Project Online Premium for Faculty
Microsoft Flow
1
Microsoft Flow
Windows 10 Enterprise
2
Windows 10 Enterprise E3/E5
Windows 10 Enterprise A3/A5
Azure Information Protection
1
Azure Information Protection
Microsoft Dynamics 365
2
Enabling Dynamics 365
Dynamics 365 Plans and Applications
Office 365 Advanced Threat Protection
1
Office 365 Advanced Threat Protection
Office 365 Security Solutions
2
Enterprise Mobility + Security
Microsoft Cloud App Security
Microsoft 365
6
Microsoft & Office 365 A1
Microsoft 365 & Office A3
Microsoft 365 & Office A5
Microsoft 365 Enterprise and Firstline Plans
Office 365 US Government Plans
See all 6 articles
OneDrive
1
OneDrive for Business
Microsoft Stream
1
Stream Plan 2 for Office 365 Add-On
Power BI
1
Power BI Pro
Office 365 Business Plans
4
Microsoft Office 365 Business Plan Comparison
Microsoft Office 365 Business
Microsoft Office 365 Business Essentials
Microsoft Office 365 Business Premium
Control Panel v3
General
8
How to Create a New Reseller Account
How to Create a New Customer Account
How to Create Users
User Permissions
How to Enroll in 2FA
See all 8 articles
Microsoft 365
6
Enabling Microsoft 365 Services for a New Tenant
Transition an Existing Microsoft 365 Account
Managing Microsoft 365 Subscriptions and Licenses
Creating a Microsoft Azure Plan Subscription
Purchasing Perpetual Microsoft Software
See all 6 articles
BitTitan - MigrationWiz
1
Enabling the BitTitan Service and Purchasing Licenses