Invoicing/Payment Policies

Invoicing
We are happy to offer our partners net-45 billing terms. Your invoice will be released on the 1st of each month and due 45 days later. With the exception of...
Wed, 30 Mar, 2022 at 11:15 AM
Setting up AutoPay
  Set it and forget it! Take advantage of our automated billing feature so you don’t have to worry about cutting a check each month. ACH can b...
Wed, 30 Mar, 2022 at 10:12 AM
Updating your Payment Method
Our partner self-service billing portal enables payment method updates at your convenience. As a reminder, ACH can be selected at no additional cost, howev...
Wed, 30 Mar, 2022 at 9:48 AM
Returned Payments
Check or ACH payments that do not have funds available at the time of the invoice’s processing will automatically incur a $25 Returned Payment Fee, in addi...
Thu, 15 Aug, 2019 at 1:54 PM
Service License Fees
License fees for the usage of Microsoft, Spam Filter, Archiving solutions, and other hosted services that we provide are generated by our Vendors and as suc...
Wed, 30 Mar, 2022 at 11:16 AM
Professional Service Fees
Professional Services such as mailbox re-attachments, exports to .pst, or MigrationWiz migrations, must be initiated/approved by the Primary or Billing Cont...
Wed, 30 Mar, 2022 at 10:13 AM
Fee Disputes
All billing discrepancies and disputes must be provided in email/writing along with a spreadsheet detailing charges and juxtaposing charges of the Credit Ca...
Wed, 30 Mar, 2022 at 10:52 AM