Suspension/Termination Policies

Overdue Account
If you are set for autopay via credit card or by ACH, your monthly payment may still remain overdue for the following reasons: your bank has deactivated y...
Mon, 26 Aug, 2019 at 6:04 AM
Account Suspension
A series of past-due notices (both automated and ticketed) are generated immediately once an invoice is past due. If a partner invoice is still past due on ...
Thu, 15 Aug, 2019 at 1:59 PM
Account Termination
Upon initial Account Termination notice, all customer accounts under a Partner will be suspended. Lift of suspension will require past-due amount paid in fu...
Thu, 15 Aug, 2019 at 2:00 PM
Change of Net Terms
If an account is repeatedly moved to suspension or termination status, the CloudPlus Executive Team reserves the right to lessen the Partner account from st...
Thu, 15 Aug, 2019 at 2:01 PM
Requested Account Closure
Partner accounts can be closed in full by simply terminating all customer accounts and services and notifying billing@cloudplus that you will be closing you...
Mon, 26 Aug, 2019 at 6:12 AM