General Billing Policies

Net Terms, Pro-Rating, & Service Premiums
CloudPlus partners have Net45 terms to allow collection time from their own customers prior to monies being due to us. Effective 4/1/22, and with the introd...
Wed, 30 Mar, 2022 at 9:39 AM
Account Cancellation Requests
For many services, Partner accounts can be closed in full by simply terminating all customer accounts and services and notifying billing@cloudplus that you ...
Wed, 30 Mar, 2022 at 11:03 AM
Control Panel Administrative Password Reset Requests
Administrative password reset requests must come from the Primary Contact. For account security purposes, Account ID and most recent invoice information (i...
Thu, 15 Aug, 2019 at 9:38 AM
Nonprofit Licensing Information
Currently CloudPlus supports nonprofit license fees available through Microsoft. Nonprofit status must be validated directly with Microsoft. This is a manua...
Mon, 26 Aug, 2019 at 7:54 AM