Skype for Business

Creating Audio-Conference Meetings
Audio-Conferencing lets users and third-party attendees call in to meetings from their phones.  The Audio-Conferencing is included with Office 365 Enterpris...
Sun, 29 Jul, 2018 at 11:44 AM
Adding and Configuring a Calling Plan for a User
Calling Plans are an add-on telephone service that, when combined with Phone System in Office 365, allow users to make and receive phone calls outside of th...
Sun, 29 Jul, 2018 at 11:43 AM
Creating an Auto-Attendant
Phone System Auto-Attendants provide an automated dial-in menu system that allow calls to be directed to specific agents or departments within an organizati...
Sun, 29 Jul, 2018 at 1:38 PM
Creating a Phone System Call Queue
Phone System Call Queues allow a team or department of users within an organization to respond to incoming calls.  Sales calls can forwarded by a receptioni...
Sun, 29 Jul, 2018 at 12:16 PM
Using Desk Phones with the Skype for Business Phone System
While all functions of the Skype for Business Phone System can be used with the Skype for Business app on the PC and mobile devices, some organizations may ...
Sun, 29 Jul, 2018 at 1:43 PM
Accessing the Skype for Business Voicemail and Settings
Users that are licensed for Skype for Business and Phone System can receive voicemail directly through their Skype for Business app. To access voicemail...
Sun, 29 Jul, 2018 at 1:56 PM
Skype for Business Online Plans
Skype for Business Online (Plan 2) at first glance looks just like any regular Skype for Business add-on, but integrates local and online meets with interac...
Fri, 6 Sep, 2019 at 6:28 AM
Common Area Phones
A common area phone or CAP is a device that a lot of users access and is typically within a general area or department. For example, a reception or departme...
Fri, 23 Aug, 2019 at 4:12 AM
Skype for Business Plus CAL (Client Access License)
The Skype for Business add-on comes with several licensing options. The add-on licensing options available to you depends on your Office 365 or Skype for Bu...
Fri, 13 Sep, 2019 at 6:51 AM
Microsoft Phone System
Phone System is the Microsoft technology for enabling call control and PBX capabilities in the Office 365 cloud with Skype for Business Online and Microsoft...
Thu, 29 Aug, 2019 at 9:54 AM