Improving and optimizing customer's mailbox usage starts with understanding their mailbox usage. With our analytics report, you have access to integrated metrics that span the customer's size of their mailboxes, total quota and more. This service is provided free of charge. 


A standard analytic report for a domain will contain the following columns:


DisplayName 

PrimarySmtpAddress 

TotalItemSize 

TotalDeletedItemSize  

Quota 

 First 

 Last  

Street Address 

State 

Zip Code 

Company 

Department 

City 

BillingCode 

RecipientType 

Access  

Compliance 

SecureMessaging 

Disclaimer 

NotifySync 

BlackBerry  

CRM 

SharePoint 

CreateDate


To request an analytics report, please submit a ticket to our Support team.  We will need the following information to generate the analytics report: 

1. Your Partner ID number. 

2. Customer's ID number.

3. Customer's domain.

4. Customer's current Exchange platform.


Please note the following:  It may take up to 24 hours for the report to be generated. It most cases, however, it is faster than that.