You can customize alert messages and send them to a distribution list whenever the following types of events occur:


  • Endpoints reporting an infection
  • New SecureAnywhere installations on endpoints


For both of these event types, you can customize the alerting method so administrators receive a message as soon as the event occurs or on a schedule, such as daily, weekly, or monthly. Using a setup wizard in the Alerts tab, you can customize the subject heading and body of the messages. You can also use variables to add information for the endpoints triggering the alerts, affected groups, and other specifics about the event.


Note: To customize alerts, you must have access permissions for Alerts: Create & Edit. For information and instructions on changing access permissions, see Setting Console User Permissions.


To implement an alert:


  1. Create a distribution list based on email addresses. List members do not need to be defined in the Manage Users panel of the Management Portal. For more information, see Creating Distribution Lists.

  2. Create alert messages that are sent to the distribution list whenever endpoints report an infection or SecureAnywhere is installed on an endpoint. For more information, see Creating Customized Alerts.

    All your customized alerts display in the Alerts tab.